Terms Of Service
By purchasing from us, you are agreeing to the following terms and conditions:
Commission Details
All prices listed are in USD, and are made through Paypal.
All Negai Lab commissions include commercial usage.
Full payment is to be made before we commence work unless otherwise stated.
All commissions include 3 Minor Revisions.
Our standard working time for a first draft is up to two month from payment. We do not work with fixed deadlines unless discussed prior. Completion dates range depending on client communication *
Site prices are subject to change.
All products are a digital service and no physical product will be shipped. It is the client’s duty to download the files within a month.
* We like to allow clients to take time to consider what revisions they would like, to ensure they are happy with the final product. Hence working with a set deadline is unbeneficial for both parties in most circumstances.
Definitions
Standard Commercial : Includes the use of Intellectual Property (IP) in order to generate profits. This includes of branding usage.
Print and promotional material usage may incur additional costs. Please specify during the quote process.
Negai Lab does not allow our work to be used for any machine learning apps/codes/algorithms as data or to edit.
Rush Orders may be available for an additional 50% of commission price.
Revisions
Major Revisions : Revisions involving back processes or changes to more than 50% of the current progress. This includes any "changes of mind" after work has commenced or reverting to a previous phase of the process.
Minor Revisions: Includes adding or revising elements during the current stage of the creative progress.
Artist Rights
We have the right to be credited for all our works, if ever asked.
Do not claim our work as your own.
You MAY NOT resell or redistribute the work to third parties.
We have the right to reject and/or refund a commission if we feel like we are unable to complete it for any reason.
We maintain the rights to display works as part of our portfolio and our members are allowed to stream the progress unless discussed prior.
Refunds are not available if work has started on the project.
Last updated 5 April 2024